For owners of modern Ram Recall Alert, “high-tech” is supposed to mean convenience and safety. However, a pair of major recalls issued in late 2025 has turned that technology into a source of anxiety. Stellantis, the parent company of Ram, has announced two significant safety campaigns affecting nearly 75,000 vehicles.
The first issue involves a software glitch that causes 12-inch digital instrument clusters to go completely dark, leaving drivers blind to their speed and critical warnings. The second—and more physically dangerous—issue involves side curtain airbags that can rupture, potentially launching metal shrapnel into the cabin.
If you own a Ram 1500, 2500, or a Heavy Duty model, it is vital to understand these recalls. This guide explains which models are affected, why these defects are so dangerous, and exactly what you need to do to get your truck repaired for free.
The “Ram Recall Alert” Recall: 2025–2026 Ram Trucks
The most widespread issue in this latest round of recalls affects over 72,500 trucks equipped with the 12-inch digital instrument panel. According to the National Highway Traffic Safety Administration (NHTSA), a software error can cause these displays to go blank either at startup or while the truck is being driven.
Why a Blank Screen is a Major Safety Risk
At first glance, a screen failing might seem like a minor annoyance, similar to a frozen smartphone. However, in a vehicle, the digital cluster is the only way a driver can see:
Current Gear Selection: Without this, you may inadvertently leave the car in “Reverse” when you think it is in “Park.”
Brake Warning Lights: You won’t know if your braking system has a critical failure.
Speed and Fuel Levels: Essential for safe navigation and avoiding being stranded.
Affected Models
This recall (NHTSA campaign number pending, manufacturer codes B4C and B8C) specifically targets the following vehicles:
2025–2026 Ram 1500 (roughly 43,400 units)
2025–2026 Ram 2500 and 3500
2025–2026 Ram 3500, 4500, and 5500 Chassis Cab
The Fix
Ram dealers will inspect the instrument cluster and perform a software update to prevent the display from crashing. In cases where the hardware is permanently damaged or non-responsive, the entire instrument cluster will be replaced at no cost to the owner.
The Shrapnel Risk: Side Curtain Airbag Recall
While the screen failure is a tech glitch, the second recall is a matter of life and death. A smaller group of older Ram trucks is being recalled because their side curtain airbag inflators may be defective.
The Danger of Inflator Rupture
The issue centers on inflators manufactured by Joyson Safety Systems. Due to a manufacturing defect, moisture can get into the inflator during production. Over time, this leads to internal corrosion. If the airbag is triggered in a crash—or even spontaneously—the inflator canister can rupture, sending sharp metal fragments flying toward the driver and passengers.
Affected Models
This recall is an expansion of a previous campaign and covers roughly 1,800 vehicles in North America, including:
2019 Ram 1500 and 1500 Classic
2019–2020 Ram 2500
2019 Ram 3500
The Fix
Owners of these specific trucks must take them to a dealership where technicians will replace one or both side curtain airbags. Because this involves explosive components and metal shrapnel risks, it is recommended that owners address this immediately.
How to Check if Your Ram is Recalled
Manufacturers are required to notify owners by mail, but mail can be lost or delayed. You can find out if your truck is affected in less than two minutes:
Locate Your VIN: Your 17-character Vehicle Identification Number is found on the driver-side dashboard (visible through the windshield) or on your insurance card.
Visit NHTSA.gov: Go to the official NHTSA Recalls page.
Enter Your VIN: The system will show any “unrepaired” recalls associated with your specific truck.
Call Ram Customer Service: You can also call Stellantis/Ram customer service at 1-800-853-1403 and provide your VIN to an agent.
Tips for Ram Owners Dealing with Recalls
Don’t Wait for the Letter
If your screen has already gone blank or flickered, do not wait for a formal letter in January 2026. Contact your local dealer and report the issue immediately. Since this is a safety-critical defect, they may prioritize your repair.
Loaner Vehicles
Because the airbag recall involves a high risk of injury, ask your dealer if a loaner vehicle is available while yours is being serviced. Some dealers provide this for major safety recalls, though it is not always a legal requirement.
Record Symptoms
If you are experiencing the “blank screen” issue, try to safely record a quick video of the dashboard when it happens. This helps technicians diagnose the problem if it doesn’t happen to “act up” while at the shop.
Take Action for Your Safety
Recalls are an unfortunate reality of the modern automotive world, but they are also a protection for consumers. Whether your Ram is suffering from a “ghost” dashboard or a dangerous airbag, the repairs are entirely free.
The 2025–2026 Ram 1500 and its heavy-duty siblings are world-class trucks, but they are only as good as their safety systems. Check your VIN today and ensure your next haul is a safe one.
