Game Theory of Rewards

The Game Theory of Rewards: Dissecting the Alleged GM Loophole that Wiped Out a Cadillac Loan

The narrative is the stuff of Game Theory of Rewards: a savvy customer, purchasing an expensive Cadillac, allegedly used a flaw in the General Motors (GM) loyalty program to amass millions of reward points, which were then cashed out to pay down a massive car loan. While the specifics—including the eye-watering figure of a claimed […]

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